At LENZN, we are committed to providing you with the best shipping options tailored to your needs and location. Please review the details of our shipping policy below:
Shipping Methods & Costs
The available shipping methods depend on the products you purchase and your delivery location. During checkout, you will have the opportunity to select your preferred shipping method.
Shipping costs are calculated based on your chosen method and the total value of your order. The total shipping charges will be automatically displayed during checkout, allowing you to review them before finalizing your purchase.
Delivery Options
We offer a variety of shipping options to meet your delivery needs, including standard shipping and expedited services like Second Day and Priority shipping. For expedited shipping, please place your order by 11:00 AM central time the day before your desired delivery date.
Important Note: Orders that include personalized items, such as monogramming, embroidery, or accenting, may require an additional processing time of 2-4 days before shipment.
Business Days
Our shipping and processing times are based on business days, which are Monday through Friday, excluding U.S. federal holidays. Orders placed on weekends or federal holidays will be processed on the next business day.
If you have any questions about our shipping policy, please don’t hesitate to contact our customer service team. Thank you for choosing Lenzn!
LOST/MISSING PACKAGES
Lenzn are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.